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Privacy and Data Protection Policy

Applicability: Sales Forces Application

Effective Date: September 2026 · Last updated: September 2026

This page is the privacy policy of the Sales Forces mobile application. It is published for Apple App Store and Google Play review. The public website shop policy is available at /privacy-policy.

1. Scope and Introduction

The Sales Forces application is an enterprise field sales and distribution automation platform designed for commercial sales representatives and distribution enterprises. Al Reef French operates this application for its authorized sales force. We are strictly committed to safeguarding personal data and complying with global data protection laws, the Saudi Personal Data Protection Law, Google Play Developer Policies, and Apple App Store Review Guidelines.

This policy explains how data is collected, processed, securely stored, and protected, as well as your user rights.

2. Geolocation Data (GPS) — Prominent Disclosure

The app collects precise and approximate location data (ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION) strictly for the following operational purposes:

  • Verifying Attendance: Verifying the representative’s physical presence at customer premises during field visits (Check-in / Check-out Geofencing).
  • Trip Logging: Logging active trip routes to improve distribution efficiency and provide proof of visit.
  • Customer Geocoding: Geocoding and locating newly onboarded merchant outlets on maps for delivery routes.

Important Note: Location data is never used for third-party advertising or tracked outside working sessions or once logged out.

3. Camera and Storage Permissions

The app requests access to the camera and image storage solely for:

  • Capturing store shelf audit photos during inventory counting visits.
  • Attaching photos of signed receipts, delivery notes, and POS payment transaction slips.
  • Uploading commercial certificates when registering a new merchant.

The app never accesses personal photo albums or unauthorized device files.

4. Personal and Account Information

Collected identity data includes:

  • Sales representative full name, username, business phone number, and enterprise email.
  • Assigned mobile warehouse / van stock ID, employer company, and staff internal ID.
  • Customer and merchant data entered by the representative (trade name, VAT number, contact number, store address).

5. Commercial and Transactional Data

The app processes sales invoices, quotations, return orders, collection receipts (cash, cheques, POS/card), and merchant debit/credit ledger balances. All data is encrypted and synced with the enterprise central ERP for fiscal compliance and van inventory reconciliation.

6. Data Security and Encryption

  • Encryption in Transit: All network communications use standard encrypted HTTPS / TLS (256-bit).
  • Secure Local Storage: Authentication tokens and critical cached operational data are stored using iOS Keychain and Android Keystore-backed encrypted storage.
  • Access Control: Strict role-based authorization prevents unauthorized system modifications.

7. Data Sharing and Third Parties

We never sell, rent, trade, or monetize personal or customer data with third-party advertisers or data brokers.

Data is shared solely with designated service infrastructure partners:

  • The employer’s authenticated central enterprise ERP backend.
  • Google Firebase for delivering essential operational push notifications and crash diagnostics.
  • OpenStreetMap services strictly for loading geographical tiles and displaying route waypoints.

8. Account and Data Deletion — Store Mandate

In compliance with Google Play User Data Policy and Apple App Store Review Guideline 5.1.1(v):

Users and commercial representatives have the right to request deletion of their account and associated personal data. Since this is an enterprise application tied to commercial bookkeeping laws, deletion requests can be initiated via:

  • Contacting your organization system administrator to deactivate and purge credentials from the ERP console.
  • Submitting a formal request to our dedicated privacy contact: privacy@salesforces.app specifying your registered name and phone number. Requests are processed within 14 business days with formal confirmation.
  • Alternatively, submit the same request through www.frenchreviara.com/contactus.

9. Children’s Privacy

The Sales Forces application is exclusively intended for enterprise commercial workforce usage by authorized adult personnel. It is not designed for or directed at children under the age of 18, and we do not knowingly collect information from children.

10. Contact and Privacy Officer

If you have questions or inquiries regarding our privacy policy or data practices, please reach out to our data protection team at:

Policy Effective Date: September 2026